Refund Policy

Return and Exchange Policy

Due to the nature of our products, we do not accept returns or exchanges on any items once they have been opened, used, or damaged. For your safety and hygiene, all products must be returned in their original, unopened packaging within 30 days of receipt.

Please note that products which have been opened, used, or do not meet these criteria are not eligible for a return under any circumstances.

Liability Policy

Cosma Victoria shall not be held liable for any indirect, consequential, or incidental damages, including but not limited to loss of profits, arising from the use or inability to use our products or services.

In all circumstances, the total liability of Cosma Victoria shall be strictly limited to the amount paid for the specific product or service in question.